Hobby Ceramicraft always strive to offer the best quality goods and an outstanding level of service. We believe that our best advertisement is YOU! Some of our customers have agreed to share their experiences below, so that you can be assured that our commitment is real.
Nina Reid "art-ful" Worthing, Sussex
"Art-ful has always found the services of Hobby Ceramicraft extremely professional, the Ladies in the office are really helpful and Matt has always replied immediately when I have questions by email. I buy the bulk of my stock from hobbyceramicraft, I am a very happy customer and would highly recommend them! I look forward to the next Mayco course."
Sarah Glazier, Glazed All Over, Surrey
"We have always received a great service from Hobby Ceramicraft - not only do they help with our orders but are always on hand with technical help as well. All of the staff are friendly and approachable and we are proud to use them as our main supplier."
"Dish" Studio, Reigate, Surrey
"Hobby Ceramicraft is a great company that cares about the products they sell and the customers they sell to. We feel secure in the knowledge that we are buying products from people who know what they are talking about and are willing to share their time and expertise to help our business run smoothly. They make the effort to find out about your business, and continue to provide the latest products and creative courses. Being able to buy bisque, paint and glaze from a good reliable source is the backbone of our business and knowing that we can rely on Hobby means we can concentrate on continuing the success of our studio"
Lisa Downham - Get Fired - Surrey
"Love the personal service I get from the fab people at Hobby Ceramicraft! And appreciate 10+ years worth of answers to all my odd queries!"
Jill and Sian - Pottery Pals - Berkshire
"Hobby Ceramicraft is a unique family run business which reflects in the customer service, from the friendly voice on the end of the phone, or the welcome when you visit - we look upon Matt and Jane as friends as well as business associates! We have been running our business since 2007 and Hobby have been there for us from day one! 'Hobby' has often come to our rescue, either to fix our kiln at a moment's notice or allowing us to use their kiln during our very busy times - nothing is ever too much trouble! We've attended a number of courses over the years and we've enjoyed them all - informative and good fun! "THANK YOU" to the team at Hobby Ceramicraft for your fantastic customer service".
Priscilla Carter - Unique Creations - Oxford
"I have been buying from Hobby Ceramicraft since 1998 and just want to say what a pleasure it continues to be. Matt and Jane are passionate about ceramics. They have a wealth of experience in all aspects of the business and are always willing to talk through glazing and firing problems. Fantastic customer service - with nothing seemingly being too much trouble. Their courses are very informative and you are made to feel very welcome and totally at home. "
Liza & Paul Boyce - Mudpie - Kent
"From their courses, products and their service to Infinity and beyond …. Ok so there may not be a Buzz Lightyear bisque but if there was, I'm sure Matt and Jane would be able to supply it. Hobby Ceramicraft not only has all the best products a pottery painting studio needs but also have fantastic staff, who go out of their way to help with pretty much any question or problem we throw at them, including a number of curve balls. Nevertheless, I’m happy to say they have always come through for us and it is reassuring to know that they are only a phone call away. Thank you so much for sorting things out for us so quickly and professionally & with that personal touch."
Holly Provan - Doodles Ceramic Workshop - Edinburgh
"I would just like to say a note of thanks to the whole team at Hobbyceramicraft. I have been dealing with you guys since the late 90's, and I have always had very friendly, helpful advice and great service. Nothing is ever too much for them and the quality of your products are always of a very high standard. So its not surprising you have been crucial to the longevity and success of my business DOODLES ceramics workshop based in Edinburgh. So thank you all for putting up with me and all my demands! You have a great team and a great business"
Hannah Young - Ceramica - Surrey
"I've been acquainted with Hobby Ceramicraft for many years, and I’m as impressed with them now as I was when I attended my first ever workshop back in 2003. I was drawn to Hobby Ceramicraft immediately because of the fact it’s a family run business, handed down through two generations. The personal investment in the business is evident amongst all the staff who I’ve dealt with and as a result, the customer service and personal touch afforded to customers is of the highest standard. Whenever I’ve put a in request for an ‘urgent’ delivery, have called with a random query, or I’ve simply needed ideas or inspiration, there has always been a friendly voice at the end of the telephone. I’m always confident that staff will do their utmost to help solve any issues I might have. I applaud Matthew, Jane and their team and I wish Hobby Ceramicraft a long and prosperous future!"
Pip and Christina, Glazed Creations - Royston - Hertfordshire
"Who'd have thought we would have the courage to leap from the stressful world of veterinary medicine into the colourful world of painting ceramics ... but with the enthusiasm and encouragement of Matt and Jane on their 'Introduction to the business of paint your own pottery course' we have done just that and have no regrets! I would recommend this course to anyone considering venturing into this creative and therapeutic line of work. This has been the best career decision we could have made, things have been so busy and it continues to surprise us how many people are completely hooked on painting! We had contingency plans for all sorts of outcomes and events ... the business being too busy from the start wasn't one of them! The superb support we experienced has continued after the initial course, from all members of the Hobby Ceramicraft team. From guiding us through the set up of our much loved Morgan kiln on the phone, to helping with a run of plates cracking in the kiln and providing networking and support on the 'pottery camp'. We are fortunate to have found 'a bisque supplier' that is so much more than just a bisque supplier."
Ruth Shelley - Glass Artist
"I was really impressed with the quality of service I received from Hobby Ceramicraft when I had problems with my Paragon Kiln. It wasn't obvious what the problem was, Matt had suggested various remedies over the phone but with no positive result. He came over to my studio in Cardiff with the telephone number of the owner of Paragon in the USA, ready to be woken from his bed if there were any unresolved problems!!! (I was impressed with the service!!) Matt fixed the problem by replacing a tired relay. It was great to deal with family business which understood how important my kiln is to my business, and who was determined to fix the problem at all costs, Thank You!"
Anna Driver and Hilary Jarvis - recent PYOP course attendees
"Jane & Matt, What can I say - what a truly fantastic time my mother and I had when we attended your course back at the beginning of March. As complete beginners neither my mum or me had any idea what to expect but we both came away saying how incredible the course was. Not only did we thoroughly enjoy every single second of it (even the technical kiln talk!) we both agreed that it was the most value for money course we have ever been on. You were both incredibly friendly and welcoming, not to mention patient and polite (as many of our pieces did leave a lot to be desired!) and we would recommend your course to absolutely anybody remotely interested in pottery painting in a a heartbeat. Anyway, we just wanted to express our thanks to you both, we were thrilled to receive the rest of our pots and the family found the unveiling of them very entertaining!!! I am pursing my business, my website is being designed as we speak, my business plan is complete and it's full steam ahead so you can expect a call from me in the very near future to talk stock and kilns - all your assistance will be greatly appreciated. Until then, thanks again. Hilary and Anna"
Julie White - Craft Cottage Rochford and JJW Designs
"I would like to thank Hobby Ceramicraft for all their support, they are always extremely helpful with any orders and prompt with deliveries. We have attended courses and have taken lots of new ideas back to both our studios, in fact we have Jane to thank for the launch of our new business in glass fusion jewellery. It is very valuable to have a support system like the team at Hobby Ceramicraft, especially when you are starting out. I wouldn't hesitate in recommending them to anyone wanting supplies or training in ceramics and glass."