Customer Testimonials
Hobby Ceramicraft always strive to offer the best quality goods and an outstanding level of service. We believe that our best advertisement is YOU! Some of our customers have agreed to share their experiences below, so that you can be assured that our commitment is "real".
"Hobby Ceramicraft is a great company that cares about the products they sell and the customers they sell to. We feel secure in the knowledge that we are buying products from people who know what they are talking about and are willing to share their time and expertise to help our business run smoothly. They make the effort to find out about your business, and continue to provide the latest products and creative courses. Being able to buy bisque, paint and glaze from a good reliable source is the backbone of our business and knowing that we can rely on Hobby means we can concentrate on continuing the success of our studio"
"Jane & Matt,
What can I say - what a truly fantastic time my mother and I had when we attended your course back at the beginning of March. As complete beginners neither my mum or me had any idea what to expect but we both came away saying how incredible the course was. Not only did we thoroughly enjoy every single second of it (even the technical kiln talk!) we both agreed that it was the most value for money course we have ever been on. You were both incredibly friendly and welcoming, not to mention patient and polite (as many of our pieces did leave a lot to be desired!) and we would recommend your course to absolutely anybody remotely interested in pottery painting in a a heartbeat. Anyway, we just wanted to express our thanks to you both, we were thrilled to receive the rest of our pots and the family found the unveiling of them very entertaining!!! I am pursing my business, my website is being designed as we speak, my business plan is complete and it's full steam ahead so you can expect a call from me in the very near future to talk stock and kilns - all your assistance will be greatly appreciated. Until then, thanks again. Hilary and Anna"
What can I say - what a truly fantastic time my mother and I had when we attended your course back at the beginning of March. As complete beginners neither my mum or me had any idea what to expect but we both came away saying how incredible the course was. Not only did we thoroughly enjoy every single second of it (even the technical kiln talk!) we both agreed that it was the most value for money course we have ever been on. You were both incredibly friendly and welcoming, not to mention patient and polite (as many of our pieces did leave a lot to be desired!) and we would recommend your course to absolutely anybody remotely interested in pottery painting in a a heartbeat. Anyway, we just wanted to express our thanks to you both, we were thrilled to receive the rest of our pots and the family found the unveiling of them very entertaining!!! I am pursing my business, my website is being designed as we speak, my business plan is complete and it's full steam ahead so you can expect a call from me in the very near future to talk stock and kilns - all your assistance will be greatly appreciated. Until then, thanks again. Hilary and Anna"
Chantal Powell, The Mustard Seed Ceramic Cafe
I just wanted to say thank you for all your help over the years. Your products and reliability as a supplier have always been fantastic but what really stands out is the thoughtful and personal service you provide. Its always been a pleasure to discuss with you how my business is doing and exchange ideas. Having you as my supplier has definitely been instrumental in making the business a success!
I would like to thank Hobby Ceramicraft for all their support, they are always extremely helpful with any orders and prompt with deliveries. We have attended courses and have taken lots of new ideas back to both our studios, in fact we have Jane to thank for the launch of our new business in glass fusion jewellery.
It is very valuable to have a support system like the team at Hobby Ceramicraft, especially when you are starting out. I wouldn't hesitate in recommending them to anyone wanting supplies or training in ceramics and glass.
It is very valuable to have a support system like the team at Hobby Ceramicraft, especially when you are starting out. I wouldn't hesitate in recommending them to anyone wanting supplies or training in ceramics and glass.
Stephanie Sharland - new kiln user
"I would like to say a big "thank-you" to you. Out of all the companies that I rang to get a kiln, you were the MOST helpful. Money really was not the big issue. Confidence in the person at the end of the phone and the "need" for me to know that this would be the right kiln for me, was top priority! YOU were the only ones that offered this.
I would like to congratulate you for all you have done. I will certainly be spreading the word to those that are looking for their own kiln."
I would like to congratulate you for all you have done. I will certainly be spreading the word to those that are looking for their own kiln."
Rebecca Harries, Cactus Ceramics
"I just wanted to say thanks for all your help and support over the past couple of years. I wish we'd known about you from when we started the business, but I'm glad we saw the light! Although I'm sure we're very small customers in the grand scheme of things, we have always felt that our business is important to you, and your customer service is fantastic. When we switched to unleaded glaze , the support we had was great - we'd never have managed to make the switch without Matt's patient scientific explanations of why we had the problems we did, and now we'd never switch back! All your office people are lovely, and your delivery people are the best around - they have always been so helpful. It has been a pleasure doing business with you."
"We both feel we gained so much from the course and can't wait to get started" Katrina
"Thankyou so much for the fantastic weekend. We learnt so much and were so inspired!" Kathryn
Janet Hamilton, London
[regarding our slip-casting course] "I learnt a lot as well as getting some useful tips [...] Matt's drawing of sheep will stay with me forever. I will certainly recommend your training courses to others."
Q Ceramics have been dealing with Matt and Jane at Hobby Ceramicraft since 2004. We find them friendly and professional. No problem is too small for them to help you with. Their teaching, service, quality and range of products (which is vast!) is second to none. They celebrate their firm's 21st birthday this year. Q Ceramics and its staff wish you a happy birthday and look forward to supporting you in the coming years.
Michelle Parramore - hobby user, Buckinghamshire
[regarding an issue with her kiln, which we resolved] I cannot believe it, the mercury box seems to be the problem and all is working now. Thank you for all the info, my husband leveled it and it's up and running! So grateful for the help as I really thought it was going to cost a bomb!



